Privacy Policy

EXACT CONCEPTS (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the rights you have under the Protection of Personal Information Act (POPIA) and other applicable laws.

Information we collect

When you use our contact form we collect the name, email address and message content you choose to provide. We may also collect standard technical data such as your browser type, device and pages visited, which helps us keep the site secure and improve it.

How we use your information

We use the information you submit only to respond to your enquiry, to communicate with you about projects or press matters, and to operate and improve this website. We do not sell your personal information.

Cookies & analytics

This site currently uses only the cookies strictly necessary for its functionality. Should we add analytics in future, this policy will be updated and, where required, your consent will be requested.

Sharing & disclosure

We do not share your personal information with third parties except where necessary to provide a service you have requested, to comply with the law, or to protect our legal rights.

Data retention & security

We retain enquiry information only for as long as needed to deal with your request and to keep reasonable business records. We apply appropriate technical and organisational measures to protect it.

Your rights

Under POPIA you may request access to, correction of, or deletion of the personal information we hold about you, and you may object to its processing. To exercise these rights, contact us using the details below.

Contact

For any privacy questions or requests, email contact@exactconcepts.co.za